What can I do if I am missing an item or a part of an item from my order?

  1. JYSK Online Help Center
  2. Frequently Asked Questions
  3. Damaged or Missing Items

Please provide us with the following details:

For an Online Order

  1. Order Number
  2. Name/ SKU number of the missing item
  3. Part Number according to the Assembly Instructions

For In-Store Purchase

  1. Receipt Copy
  2. Name/ SKU number of the missing item
  3. Part Number according to the Assembly Instructions
  4. Your Full Name, Address and Contact Number

We will then notify the store and have the missing item/part sent out to you.

Send us your details at Contact Us