Can I exchange / return an item that is damaged / defective?

Absolutely. Any item that is damaged or defective can be exchanged or returned. All you need to do is provide us with some details:

For an Online Order

  1. Order Number
  2. Name/ SKU number of the item
  3. Photos of the damaged/ defective item

 For In-Store Purchase

  1. Receipt Copy
  2. Name/ SKU number of the item
  3. Your Full Name, Address and Contact number
  4. Photos of the damaged/ defective item

Advise which store you would like to exchange / return the item to, and we will communicate with them to ensure that you have a smooth exchange / return and quick refund.

Send us your details at Contact Us