My order was cancelled over a week ago. Why do I not see my refund on my card?

If your order was cancelled, we will initiate a refund back to the original method of payment. Processing time for this is typically 3-5 business days from the date you received email confirmation that your order was cancelled. After this, your financial institution will usually require another few days to complete the transaction and have the funds show up in your account.

Unfortunately we have no control over the length of time this process takes and we apologize for any inconvenience this may cause. If you have any questions once you’ve received your email confirming the refund by JYSK we suggest contacting your financial institution.