For our pay online and pick up in store feature the email we send you notifying you that your order is ready will also indicate how long the store will hold it. In most cases your order will be held for up to 7 days from the day we sent you the notification that your order is ready to be picked up. If, for some reason, your order is not picked up within the time-frame indicated in your notification email, it will be cancelled and a refund will be applied to the original method of payment.
For the reserve and pick up functionality your items will be held until closing of the following business day for you to come and collect your purchase.
*Please note that certain times of the year we may be limited in how long we can hold orders in our stores. Be sure to pay close attention to the time-frame listed in your notification email.